Jezamae Garcia Resume

Profile

Jezamae Garcia

Delivery Manager (Growth)

In my current role, as Executive Assistant, I work closely with the founder / MD, a former FTSE 100 C-Level Executive and Senior Partner of a large global professional services firm. I provide executive support for Financial, Legal, Compliance, HR, Payroll and Procurement functions spanning the UK, UAE, India, Philippines and Thailand. Often standing in for the MD in an Operational capacity as well as for Government and Public Relations.  As part of my personal development, I have just taken on P&L responsibility for a new business line.   

Bachelor of Art in Political Science

Rothian

Delivery Manager (Growth)

Lead the operational delivery of digital accounts, managing resource allocation, capacity planning, and project scoping for the marketing team. Implement efficient processes to scale production capabilities while ensuring all deliverables meet agency standards and client deadlines. Facilitate communication between stakeholders to mitigate risks and ensure clear visibility on campaign progress.

2022 – Present

Maria Al Jazeera, Dubai

Admin Officer

Administered the full employee lifecycle by managing onboarding documentation, personnel files, and the timely issuance of employment visas, Emirates IDs, and labor cards. Act as the focal point between the company and government authorities to expedite clearances, handle visa cancellations, and resolve labor-related queries. Ensured all corporate licenses and employee documents are tracked and renewed proactively to prevent fines or penalties.

2021 – 2022

A former CISO, Dubai

Personal Assistant

Managed all personal and professional needs , covering complex scheduling, travel logistics, and visa/government processing. Act as a trusted point of contact for confidential matters, ensuring smooth daily operations and effective lifestyle management. Oversee household administration and business correspondence to maximize the executive’s time and productivity.

2020 – 2021

Dubai, Philippines

Customer Service Management

Provided consistent, high-quality assistance to customers, leveraging a strong service background established in 2016. Expertly troubleshot issues and handled complex queries with professional composure to ensure first-contact resolution and brand loyalty. Utilized CRM systems effectively to track interactions and adhered to strict company service standards.

2016 – 2020

Certificate in Teacher Education Program

Social Science

Professional in Human Resources Management NADIA Training Institute November 2020 with excellent award

Diploma in Professional Accounting

Operational Management Foundations

LinkedIn

Project Management Foundations

LinkedIn

Human Resources: Running Company

LinkedIn

Digital Marketing Foundations

LinkedIn

Social Media Marketing Foundations

LinkedIn

Financial Management
75%
Accounting & bookkeeping
75%
Government / Public Relations (e.g., Trade Licenses, Work Permits etc)
75%
Overseeing HR, Recruitment and Employee Onboarding
75%
Overseeing Payroll Administration
75%
Onboarding of Clients and Conflict Checks
75%
Commercials and Legal Contract Review
75%
Progress tracking of Projects and Operations
75%
Team Coaching and Mentoring
75%
Excellent Communication and Interpersonal Skills
75%
Highly Proficient in Microsoft Office, in particular presentations and analysis in Excel
75%
Collaboration tools, including O365 user administration, Microsoft Project / Planner, Setting up Kanban boards and document / workflow management
75%